Wellbeing

A Higher Degree of Wellbeing: Reconsidering the Entire Campus Experience

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Every day on a college campus is made up of many small moments. Grabbing a quick bite between classes, settling into a study spot, catching up with a friend or finding a quiet place to think. While they may seem ordinary, Steelcase Learning foresight research suggests these everyday interactions are becoming increasingly important as education evolves. New technologies, shifting expectations and growing pressures on institutions are changing what students and educators need from their environments. And these moments shape how students and faculty experience campus life; maybe even more than they realize.

Wellbeing is more than a feeling. It’s the ability to participate fully in learning and campus life by feeling connected to others, maintaining balance, staying physically and mentally capable, and having access to the support and spaces that help people thrive. Some spaces help people do just that. Others can leave them feeling overwhelmed or out of place.

Steelcase Learning spent several years listening to these everyday experiences. Through student and faculty interviews, diary studies, and observational conversations with academic leaders, one theme kept emerging: wellbeing isn’t only a destination. It’s something built (or eroded) through many small moments throughout the day.

“Wellbeing shows up in the everyday. A space can help someone feel grounded and confident, or it can make them feel disconnected,” says Andrew Kim, senior researcher at Steelcase. “Those little experiences matter more than we realize.”

Lakeland Community College Case Study woman seating at a table, LessThanFive chair

What students and faculty are telling us

For students, wellbeing isn’t just about how they feel. It’s about whether they can navigate the day-to-day realities of campus life, cope with stress, stay connected and keep moving toward their goals. Many say that’s becoming increasingly difficult.

More than half of the students we heard from say they often feel lonely. One in three report struggling with anxiety or depression. And barriers like time, cost or trying to handle things alone keep many from accessing support.*

Wellbeing as a student means being taken care of, understanding what’s going on and not feeling like I’m out of place. It’s feeling like I belong where I am.

Surveyed Student

Belonging becomes harder when spaces feel scarce or uncomfortable. A fourth‑year student told us, “We have a pretty big campus, and we’re fighting for those spaces.” Another said, “One thing my college could do to improve student wellbeing is introducing more neutral spaces for studying that aren’t just the library.”

Faculty are feeling strain too, often without acknowledging it. Many told us that wellbeing isn’t something they consciously think about on a day-to-day basis – and that it operates largely in the background rather than as an active daily consideration. “I don’t even think I have thought about my own faculty wellbeing until you asked about it,” one assistant professor told us. “That’s sad.”

Faculty want places to decompress, connect with colleagues and feel supported, not just spaces to teach or hold office hours. When those needs go unmet, burnout grows quietly in the background.

Wellbeing happens in everyday experiences

Across campuses, wellbeing is often treated as something people “go to,” such as a counseling center, a wellness room, or a quiet corner, rather than something woven into the environments people use every day. “Students shouldn’t have to hunt for wellbeing. It should be part of the spaces they already rely on,” says Kim.

This came through clearly in student feedback. Many said they needed more physically and emotionally comfortable places to hang out, more flexible study areas and more environments that feel welcoming rather than transactional.

“Comfort is actually foundational for belonging because when people feel at ease,” says Kim. “They’re more likely to connect, collaborate and support each other.”

What our research revealed

Steelcase uses a simple but rigorous human‑centered design process to understand these needs. The team listens first, then translates what they learn into design principles and practical applications that support different learning space types and real human experiences. Designing for wellbeing means creating environments that help people restore, connect and perform at their best. These six principles offer a practical framework for shaping spaces that truly support human needs.

1. Create everyday moments of wellbeing
Research suggests wellbeing is built through many small experiences that happen throughout the day. Creating welcoming spaces near campus entrances, comfortable study settings, places for informal connection and quiet nooks for restoration can help people feel supported without requiring them to seek out dedicated wellness resources. Access to daylight, nature and a range of work settings helps make wellbeing a natural part of the campus experience rather than a separate destination.

2. Support comfort, privacy and choice
There is no single environment that works for everyone. Students and faculty benefit from a variety of spaces that support different activities and preferences, from collaborative tables and social lounges to partially enclosed settings for focus and reflection. Comfortable furnishings, natural views and varying degrees of visual and acoustic privacy give people the ability to choose the setting that best supports their work, learning and wellbeing in the moment.

A collaborative student lounge is a social setting that balances connection, focus and restoration through choice, comfort and varying levels of privacy.

3. Design for multi-modal use
Campus life doesn’t happen in silos, and spaces shouldn’t either. Flexible environments that can easily shift between studying, socializing, dining, collaboration and events help maximize space while supporting the many ways students learn, connect and spend their time throughout the day.

4. Design for inclusion and belonging
A sense of belonging starts with giving people the ability to participate fully. Flexible classrooms with accessible pathways, adjustable work surfaces, varied seating options and adaptable technology can support a wide range of abilities, preferences and learning styles, helping more students feel comfortable, included and engaged.

A flexible, inclusive classroom is designed to support diverse abilities, instructional models and modes of participation.

5. Support diverse sensory needs
People experience campus environments differently. Providing a range of spaces, from quiet lounges and restorative retreats to settings with greater privacy, sensory control and varied postures, helps students and faculty manage distractions, reduce stress and find the conditions that help them feel most comfortable and focused.

6. Support faculty recovery and renewal
Faculty need spaces that support them beyond teaching. Comfortable gathering areas can encourage connection and informal collaboration, while nearby private spaces provide opportunities for focus, virtual meetings and moments of restoration between classes.

“Wellbeing isn’t addressed by one product or one room. It’s about creating environments that empower people, engage them meaningfully and truly expand their ability to grow,” Kim says. “Spaces should help people feel they belong, support their ability to grow and give them meaningful choices in how they learn, work and connect. That’s how people thrive every day.

These ideas guide how we think about campus spaces – how to enable experiences that support wellbeing through everyday moments.

A positive path forward

Students and faculty are facing real challenges: loneliness, burnout, and strain. But campus leaders also have an opportunity to rethink how spaces can support wellbeing in simple, everyday ways. When wellbeing becomes part of the environments people use most often, campuses can help everyone feel supported in the moments that matter.

Learn more about the research, along with design ideas to create next-generation learning environments that support wellbeing.

Download Research Summary

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