Organizations are measured and reimbursed on how well they deliver patient experience. In an effort to increase their scores, many healthcare organizations have focused on renovated or redesigned patient rooms or clinical spaces. But they’ve overlooked critical spaces like waiting areas.

Many are actively “shopping” for the best care by checking hospital and doctor ratings, asking more questions during appointments, expecting more information, and researching cost and treatment options.

Many patient rooms are in need of a facelift, having evolved little over the years despite changing needs and new technology. As the next generation of patient rooms come onboard, new designs based on human-centric principles are improving patient, family and clinician experiences.

Methodist Richardson Medical Center, which recently opened a new location in suburban Dallas, has innovations throughout its four floors, including new ways of using space to support patients , family members and visitors in waiting spaces and patient rooms.

We are proud to be the presenting sponsor for the Healthcare Design Conference again this year! The conference will be

Dr. Sanjay Gupta recently posted an Op-Ed on CNN.com that detailed what he thinks are America’s 9 biggest health issues

With a project budget of approximately $200 million, Advocate Lutheran General, already a U.S. News and World Report “Top 50” hospital, was ready to re-evaluate how they delivered its patient care, focusing on developing a patient- centered, private room model with a sustainable structure.

Telemedicine, defined as the use of electronic information and telecommunications technologies to support long-distance clinical health care, patient and professional

Fighting chronic illnesses, like cancer, congestive heart failure, and Crohn’s disease, among others, can be a trying and scary time

Traditional infusion therapy spaces seldom meet the unique safety, physical and emotional wellbeing needs of patients and care partners. Providing an ecosystem of spaces is the first step to solve for this problem.

In designing the hospital, the central challenge was how to create a state-of-the-art, patient-focused facility featuring an innovative design that won’t ever go out of style.

The inherent tension for clinicians lies in alternating demands to communicate with patients, families and colleagues and their own need to concentrate on individual, detailed, heads-down work.