Higher Expectations, Less Patience

Higher Expectations, Less Patience

Waiting is an inescapable part of healthcare. Though often overlooked, waiting and transition spaces are taking on new importance in today’s competitive healthcare marketplace where every element of the patient’s experience matters.

A Flexible Framework for Healthcare

A Flexible Framework for Healthcare

A new body of work on flexibility in healthcare spaces is changing the conversation around how outpatient settings can adapt over time. The FleXX report creates a proposed clear and actionable flexibility framework. Join us as we put the framework to the test by walking through real-world scenarios.

Steelcase Health Supports Virtual Care at NeoCon

Steelcase Health Supports Virtual Care at NeoCon

Jordan Smith, Steelcase Health WorkSpace Futures, shares how virtual visits can provide benefits for patients, clinicians and healthcare organizations at NeoCon 2019.

Designing Healthcare Solutions for the Real World

Designing Healthcare Solutions for the Real World

Kim Erwin and Jerry Krishnan, co-directors for the Institute for Healthcare Delivery Design at the University of Illinois Chicago, share how healthcare design is returning healthcare to its roots—helping patients, families and clinicians do the right thing.