Problem Solving + Passion Fuel Healthcare Design

After first-hand experiences taking care of loved ones in the hospital, two Steelcase designers help create a solution for patients, clinicians and family members.

New Health Insights: Families Face Unmet Needs

New observations identify challenges with patient room design and provide perspective on how the physical environment can help.

ThedaCare Regional Cancer Center

Cancer care is a complex field, and the number of cancer patients is projected to increase substantially. To meet the challenge, the Institute of Medicine recommended that a high quality delivery system for cancer care be patient-centered. This is the underlying philosophy behind the ThedaCare Regional Cancer Center, in Appleton, WI.

Pennsylvania College of Health Sciences

Health sciences educators face a continual challenge: how to provide students all the clinical training they need. Where can students get this critical training? In unique learning environments that combine the elements of both healthcare and education spaces, such as the Center for Excellence in Practice, at the Pennsylvania College of Health Sciences (PA College), Lancaster, PA.

The New Exam Room Experience

Changing patient and physician needs, increased family involvement and evolving technology are sparking a reimagining of exam rooms inspired by a more inclusive model of care. Steelcase Health researchers uncovered new drivers, designs and product insights to move the exam room into the future.

Ways to Boost Patient Care, Safety and Satisfaction

An exam room should promote communication between the healthcare provider, patient and caregiver. Michelle Ossmann, MSN, PhD, Steelcase’s Director of Healthcare Environments, explains how the environment can play a key role in facilitating the use of technology and allowing for productive visits.

Redesigning the Exam Room for Mutual Participation

Americans make nearly one billion trips to the doctor every year, nearly three trips annually for every man, woman and child.

Better Waiting Rooms Simply Can’t Wait

It’s midafternoon in the waiting area of a large medical clinic. The door that leads to patient care areas quietly

Making Every Moment Meaningful

New technologies, new processes and higher expectations of both patients and practitioners is challenging healthcare norms to adapt and improve. The need for radical innovation has never been more critical.

New Insight Into The Patient Experience

Organizations are measured and reimbursed on how well they deliver patient experience. In an effort to increase their scores, many healthcare organizations have focused on renovated or redesigned patient rooms or clinical spaces. But they’ve overlooked critical spaces like waiting areas.

Exam Rooms that Empower People

Many are actively “shopping” for the best care by checking hospital and doctor ratings, asking more questions during appointments, expecting more information, and researching cost and treatment options.