Viewing Resource Center Files
How do I view DWG/DXF/AutoCAD files?
Autodesk provides the free DWG TrueView application or AutoCAD 360, which runs in a web browser for desktop or mobile devices. If you need to mark up DWG/DXF files, you can download Autodesk’s Design Review application.
How do I view SketchUp files?
SketchUp is a 3D modeling tool. The free version of the tool and the viewer can be download at SketchUp.com.
How do I view Revit files?
Revit files can be viewed and marked up using Autodesk’s Design Review application.
How do I view SmartTools files?
SmartTools is a proprietary Steelcase tool developed by Configura. You will need a SmartTools license to view these files.
How do I view pCon files?
pCon.planner is a 2D/3D modeling tool. The free version of the tool can be download at pcon-planner.com.
How do I view PDF files?
There are many free PDF viewers, including Adobe Reader.
What is “Gray Market”?
The gray market (also spelled grey market) is where products are sold outside normal distribution channels by unauthorized resellers that have no official relationship with the manufacturer. This market often employs irregular but not illegal methods to sell products at prices lower than those offered through official channels.
Who is an authorized Steelcase reseller?
Steelcase products are sold through a network of authorized resellers selected by Steelcase to deliver customer experiences consistent with the brand promise. An authorized reseller not only distributes the products, but also provides the consumer all of the technical support, warranty repairs, after-warranty service, and well everything a consumer associates with what a manufacturer should do. Authorized Steelcase resellers earn the right to sell the brand. A listing of current authorized resellers is found on www.steelcase.com by clicking on the “Shop” tab.
How do I know if my Steelcase product is “Gray Market”?
If the deal seemed too good to be true, it probably was. Gray market products may be less expensive than those bought through official distribution channels but are sometimes inferior. The products may be second-hand products or contain second-hand components that are represented as new or authentic. With the use of the Internet to sell goods, some gray market items are not designed for a particular market, so they may not function properly and cannot be supported by an authorized reseller. Warranties, updates, or other support are usually not available for gray market products.
Note about Amazon.com
While Amazon.com is an authorized online reseller of Steelcase products, many independent resellers who sell through Amazon.com are not. When purchasing, it is important to note where the product is being “shipped from and sold by,” which is stated clearly in the header for each product on Amazon.com.
Who are some known sellers of “Gray Market” Steelcase products?
The following are identified as selling gray market Steelcase products:
Additional Known “Gray Market” Sellers
Amazon or eBay sellers
Online stores listed above
Updated October, 2013
Download the Furniture Symbol Library (FSL) App
Download the Furniture Symbol Library (v2.51*) here:
You can also browse and download individual 2D & 3D CAD symbols in our Resource Center.
Please direct support questions to firstname.lastname@example.org.
* Please be aware that the most current update (FSL v2.51), which supports AutoCAD 2014 and Windows 8.1, will be the last software update. Newer releases of Windows, AutoCAD, and Microstation will not be supported.