{"id":862808,"date":"2025-05-12T09:01:52","date_gmt":"2025-05-12T13:01:52","guid":{"rendered":"https:\/\/www.steelcase.com\/?p=862808"},"modified":"2025-06-23T10:41:09","modified_gmt":"2025-06-23T14:41:09","slug":"how-to-create-community-through-inclusive-design","status":"publish","type":"post","link":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/","title":{"rendered":"How to Create Community Through Inclusive Design"},"content":{"rendered":"<p>\u201cAs a mother of someone with a disability, I\u2019ve always advocated on behalf of my daughter Claudia,\u201d says Jen VanSkiver, chief officer of strategic growth for Special Olympics Michigan (SOMI). \u201cBut when she was invited into the conversation during our inclusive design session for our new Inclusion Center, she shared needs and ideas I had never considered. I realized I\u2019d been doing her a disservice by trying to speak for her.\u201d<\/p>\n<p>Inclusive design considers the full range of human diversity, including people\u2019s abilities, language, culture, gender and age. At its core is the belief that people with different lived experiences should be included in the design process \u2014 to design with them and not just for them. This helps everyone feel valued, empowered and psychologically safe.<\/p>\n<p>Community-Based Design, the Steelcase approach to creating vibrant workplaces embraces the same core belief. Including people in the design process leads to a stronger sense of belonging, trust and engagement, which results in greater productivity. Inclusive design brings together a wide range of people with varied lived experiences to inform Community-Based Design \u2014 creating workplaces where everyone can thrive.<\/p>\n<p>&nbsp;<\/p>\n<h2>Design with and for community<\/h2>\n<p>Some design practices focus on the averages within an employee population, with others articulating people\u2019s needs. At best, that results in an average workplace experience. Considering the full range of people\u2019s needs and encouraging them to express their<br \/>\nperspectives creates a win-win experience. For example, automatic doors create a more accessible room for people who use a wheelchair but also make entry more manageable for everyone, whether they have a temporary disability or are simply carrying a stack of books.<\/p>\n<p>\u201cThe ability for people to articulate their feelings can be a barrier. So we tend to do a lot of interpreting for them,\u201d says VanSkiver. \u201cBut when we invite people who are traditionally excluded into an environment to feel it and live in it \u2013 they communicate in a way we haven\u2019t seen before.\u201d<\/p>\n<p>\u201cDesigning to create an inclusive community brings the power of design alongside diversity \u2013 the full spectrum of human beings, conditions and experiences,\u201d says Kamara Sudberry, global inclusive design leader at Steelcase. \u201cBy bringing people who will use the space into the process, you can co-create with them, not just design for them.\u201d<\/p>\n<figure id=\"attachment_865912\" aria-labelledby=\"figcaption_attachment_865912\" class=\"wp-image wp-caption alignright\" style=\"width: 1024px\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-865912 size-large\" src=\"https:\/\/images.steelcase.com\/image\/upload\/c_limit,dpr_auto,q_70,h_1024,w_1024\/v1747054723\/25-0254116.png\" alt=\"\" width=\"1024\" height=\"1024\" \/><figcaption id=\"figcaption_attachment_865912\" class=\"wp-caption-text\">Inclusive design is a continuous loop, recognizing and inviting people with a diversity of perspectives into the process informed by sensory, spatial, emotional, physical, cognitive and socio-cultural factors. Together, the community and designers identify needs, co-create solutions, validate and iterate as those needs evolve.<\/figcaption><\/figure>\n<h2>Great communities are inclusive by design<\/h2>\n<p>Community-Based Design allows workplaces to adapt as people&#8217;s and organizations\u2019 needs change. Similarly, the continuous loop of inclusive design is a journey where designers and people with a broad range of perspectives continue to learn from one another, recognizing that perspectives can be influenced by race, socio-economic status, disability, size, sexual orientation, age, parental status, language, and many other identities.<\/p>\n<div class=\"u-shaded u-shaded--light\">\n<p><strong>Consider how the employee population continues to change. <\/strong><\/p>\n<p>People live longer \u2014 <strong>one in six worldwide <\/strong>will be 60+ by 2030 (World Health Organization).<\/p>\n<p><strong>30%<\/strong> of U.S professionals have a disability<strong> <span style=\"font-weight: 400;\">\u2014 with higher rates among millennials<\/span><\/strong><\/p>\n<p><strong>44%<\/strong> of millennials report a mental health condition (Center for Talent Innovation)<\/p>\n<p>The number of people diagnosed with autism spectrum disorder has increased by <strong>175%<\/strong> over the past decade (JAMA).<\/p>\n<\/div>\n<p>A growing understanding of these experiences allows designers to create spaces in tune with people who need more control over their environment.<\/p>\n<figure id=\"attachment_865913\" aria-labelledby=\"figcaption_attachment_865913\" class=\"wp-image wp-caption alignright\" style=\"width: 1024px\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-865913 size-large\" src=\"https:\/\/images.steelcase.com\/image\/upload\/c_limit,dpr_auto,q_70,h_1024,w_1024\/v1747054824\/25-0254119.png\" alt=\"\" width=\"1024\" height=\"1024\" \/><figcaption id=\"figcaption_attachment_865913\" class=\"wp-caption-text\">A traditional design approach addresses the needs of the average employee, whereas when you design with traditionally excluded perspectives, you can address everyone&#8217;s needs.<\/figcaption><\/figure>\n<p><strong>Key tenets of Community-Based Design build on the practice of inclusive design to give all employees more choice and control so they can do their best work.<\/strong><\/p>\n<p><strong>Community engagement<\/strong><\/p>\n<p>The \u201cUnderstand\u201d phase of Community-Based Design starts with engaging a diverse group of employees and leaders to deeply understand how people work.<\/p>\n<p><strong>Social infrastructure<\/strong><\/p>\n<p>Just as cities need physical infrastructure for transportation or utilities, they also need social infrastructure \u2013 places that shape how people interact \u2013 to build community.<\/p>\n<p><strong>Resilient design<\/strong><\/p>\n<p>Flexible workplaces ensure organizations can respond to new needs and allow people to thrive as work changes.<\/p>\n<p><strong>Mixed-use spaces<\/strong><\/p>\n<p>Create areas or \u201cdistricts\u201d that focus on a primary mode of work, such as collaboration or socialization, and support diverse ways of working nearby. For example, a \u201cCity Center\u201d designed for social activities also supports focus and collaboration.<\/p>\n<p><strong>Holistic measurement<\/strong><\/p>\n<p>Creating a way to receive ongoing feedback from the people living and working in the space supports a resilient community that adapts over time.<\/p>\n<blockquote class=\"pull-quote pull-quote-center \"><p>&#8220;The benefit of embedding an inclusive design practice into Community-Based Design is that it creates a natural feedback loop to ensure the workplace will evolve as people and their work do.&#8221; <\/p><cite>Kamara Sudberry<span>Steelcase Global Inclusive Design Leader<\/span><\/cite><\/blockquote>\n<div class=\"u-shaded u-shaded--light\">\n<p style=\"text-align: center;\"><a class=\"link-highlight\" href=\"https:\/\/www.steelcase.com\/spaces\/inclusive-design\/\">Learn more about our inclusive design practice<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Great communities are inclusive by design. By designing spaces that support a wide range of people with various lived experiences, we\u2019re creating communities where everyone can feel a stronger sense of belonging<\/p>\n","protected":false},"author":37261,"featured_media":862813,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"topic":[47680],"class_list":["post-862808","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","topic-design"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Inclusive Design for Creating Community - Steelcase<\/title>\n<meta name=\"description\" content=\"Inclusive design considers the full range of human diversity, and by designing for those differences, you can bring together a wide range of people.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inclusive Design for Creating Community - Steelcase\" \/>\n<meta property=\"og:description\" content=\"Inclusive design considers the full range of human diversity, and by designing for those differences, you can bring together a wide range of people.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/\" \/>\n<meta property=\"og:site_name\" content=\"Steelcase\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-12T13:01:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-23T14:41:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/images.steelcase.com\/image\/upload\/c_fill,dpr_auto,q_70,h_600,w_1200\/v1743612361\/22-0183639_16x9.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Gema Perez\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Gema Perez\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Inclusive Design for Creating Community - Steelcase","description":"Inclusive design considers the full range of human diversity, and by designing for those differences, you can bring together a wide range of people.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/","og_locale":"en_US","og_type":"article","og_title":"Inclusive Design for Creating Community - Steelcase","og_description":"Inclusive design considers the full range of human diversity, and by designing for those differences, you can bring together a wide range of people.","og_url":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/","og_site_name":"Steelcase","article_published_time":"2025-05-12T13:01:52+00:00","article_modified_time":"2025-06-23T14:41:09+00:00","og_image":[{"width":1200,"height":600,"url":"https:\/\/images.steelcase.com\/image\/upload\/c_fill,dpr_auto,q_70,h_600,w_1200\/v1743612361\/22-0183639_16x9.jpg","type":"image\/jpeg"}],"author":"Gema Perez","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Gema Perez","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/#article","isPartOf":{"@id":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/"},"author":{"name":"Gema Perez","@id":"https:\/\/www.steelcase.com\/#\/schema\/person\/494e3c13cba2b472b7a797655f0f9ea9"},"headline":"How to Create Community Through Inclusive Design","datePublished":"2025-05-12T13:01:52+00:00","dateModified":"2025-06-23T14:41:09+00:00","mainEntityOfPage":{"@id":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/"},"wordCount":834,"commentCount":0,"publisher":{"@id":"https:\/\/www.steelcase.com\/#organization"},"image":{"@id":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/#primaryimage"},"thumbnailUrl":"https:\/\/images.steelcase.com\/image\/upload\/v1743612361\/22-0183639_16x9.jpg","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/","url":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/","name":"Inclusive Design for Creating Community - Steelcase","isPartOf":{"@id":"https:\/\/www.steelcase.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/#primaryimage"},"image":{"@id":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/#primaryimage"},"thumbnailUrl":"https:\/\/images.steelcase.com\/image\/upload\/v1743612361\/22-0183639_16x9.jpg","datePublished":"2025-05-12T13:01:52+00:00","dateModified":"2025-06-23T14:41:09+00:00","description":"Inclusive design considers the full range of human diversity, and by designing for those differences, you can bring together a wide range of people.","breadcrumb":{"@id":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/#primaryimage","url":"https:\/\/images.steelcase.com\/image\/upload\/v1743612361\/22-0183639_16x9.jpg","contentUrl":"https:\/\/images.steelcase.com\/image\/upload\/v1743612361\/22-0183639_16x9.jpg","width":2560,"height":1440,"caption":"Inclusive Design Article"},{"@type":"BreadcrumbList","@id":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/how-to-create-community-through-inclusive-design\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.steelcase.com\/"},{"@type":"ListItem","position":2,"name":"How to Create Community Through Inclusive Design"}]},{"@type":"WebSite","@id":"https:\/\/www.steelcase.com\/#website","url":"https:\/\/www.steelcase.com\/","name":"Steelcase","description":"","publisher":{"@id":"https:\/\/www.steelcase.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.steelcase.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.steelcase.com\/#organization","name":"Steelcase","url":"https:\/\/www.steelcase.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.steelcase.com\/#\/schema\/logo\/image\/","url":"https:\/\/images.steelcase.com\/image\/upload\/v1531399627\/sc_core_424_sm-1.jpg","contentUrl":"https:\/\/images.steelcase.com\/image\/upload\/v1531399627\/sc_core_424_sm-1.jpg","width":331,"height":87,"caption":"Steelcase"},"image":{"@id":"https:\/\/www.steelcase.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.steelcase.com\/#\/schema\/person\/494e3c13cba2b472b7a797655f0f9ea9","name":"Gema Perez","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.steelcase.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/ed5d03d0a6e1a53f658d47fbf0c4cc79?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ed5d03d0a6e1a53f658d47fbf0c4cc79?s=96&d=mm&r=g","caption":"Gema Perez"},"url":"https:\/\/www.steelcase.com\/research\/articles\/author\/gperez4steelcase-com\/"}]}},"_links":{"self":[{"href":"https:\/\/www.steelcase.com\/restapi\/wp\/v2\/posts\/862808"}],"collection":[{"href":"https:\/\/www.steelcase.com\/restapi\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.steelcase.com\/restapi\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.steelcase.com\/restapi\/wp\/v2\/users\/37261"}],"replies":[{"embeddable":true,"href":"https:\/\/www.steelcase.com\/restapi\/wp\/v2\/comments?post=862808"}],"version-history":[{"count":18,"href":"https:\/\/www.steelcase.com\/restapi\/wp\/v2\/posts\/862808\/revisions"}],"predecessor-version":[{"id":862810,"href":"https:\/\/www.steelcase.com\/restapi\/wp\/v2\/posts\/862808\/revisions\/862810"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.steelcase.com\/restapi\/wp\/v2\/media\/862813"}],"wp:attachment":[{"href":"https:\/\/www.steelcase.com\/restapi\/wp\/v2\/media?parent=862808"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.steelcase.com\/restapi\/wp\/v2\/topic?post=862808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}