{"id":850971,"date":"2024-10-03T12:16:28","date_gmt":"2024-10-03T16:16:28","guid":{"rendered":"https:\/\/www.steelcase.com\/?p=850971"},"modified":"2024-10-03T12:16:28","modified_gmt":"2024-10-03T16:16:28","slug":"where-hope-healing-live","status":"publish","type":"post","link":"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/where-hope-healing-live\/","title":{"rendered":"Where Hope &amp; Healing Live"},"content":{"rendered":"<p>A non-profit organization devoted to helping one of our most vulnerable populations \u2013 at their most vulnerable point \u2013 is using a new space and thoughtful design to make an impactful difference.<\/p>\n<p>Founded more than three decades ago, SAFEchild works to provide services and resources to young people exposed to life-altering abuse, neglect and violence. For most of its existence, the agency operated out of a pair of converted homes in the Raleigh area of North Carolina. Disconnected and cramped, the buildings were inadequate to host clients and community partners. The lack of space resulted in consistent, weeks-long wait list times for children \u2013 a critical service gap that could impact their recovery.<\/p>\n<figure id=\"attachment_850972\" aria-labelledby=\"figcaption_attachment_850972\" class=\"wp-image wp-caption alignleft\" style=\"width: 1024px\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-850972 size-large\" src=\"https:\/\/images.steelcase.com\/image\/upload\/c_limit,dpr_auto,q_70,h_1024,w_1024\/v1727878789\/24-0237568.png\" alt=\"\" width=\"1024\" height=\"1024\" \/><figcaption id=\"figcaption_attachment_850972\" class=\"wp-caption-text\">The entryway to SAFEchild North Carolina\u2019s new building is open, airy and conveys that it\u2019s a \u2018happy place\u2019 to the children who use its services. (Individuals shown in the photograph are not clients of SAFEchild.)<\/figcaption><\/figure>\n<p>\u201cThat\u2019s what really kept me up at night. Not being able to do what we needed to do, in the timeframe we needed to do it, was a difficult burden for me to bear,\u201d says SAFEchild executive director Cristin DeRonja. \u201cWe found ourselves retrofitting our mission into existing spaces that were not designed for our programs and services, and were not necessarily family-friendly and child-focused.\u201d<\/p>\n<p>DeRonja and her team set about creating transformational change by building a new, larger, central location. With the help of design partner Gensler and Steelcase dealer Storr Office Environments, SAFEchild\u2019s new space feels warm, welcoming and calming. It also stands up to the wear and tear of children while bringing all of the organization\u2019s many partners together under one roof.<\/p>\n<figure id=\"attachment_850980\" aria-labelledby=\"figcaption_attachment_850980\" class=\"wp-image wp-caption alignright\" style=\"width: 1024px\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-850980 size-large\" src=\"https:\/\/images.steelcase.com\/image\/upload\/c_limit,dpr_auto,q_70,h_1024,w_1024\/v1727879334\/24-0239244.jpg\" alt=\"\" width=\"1024\" height=\"1024\" \/><figcaption id=\"figcaption_attachment_850980\" class=\"wp-caption-text\">The new SAFEchild offices in North Carolina.<\/figcaption><\/figure>\n<p><strong>\u2018They\u2019re Going to Feel Safe\u2019<\/strong><\/p>\n<p>DeRonja wanted the building\u2019s design to be welcoming from the moment someone pulled into the parking lot \u2013 a feeling she expected would carry throughout their experience. Designers created open and airy spaces filled with natural light. Special attention was given to color palettes, textures and surface materials that would ensure the space \u201cfelt like home.\u201d<\/p>\n<p>Large, soft pieces of furniture which can easily be moved help kids find comfort, and allow spaces to be quickly reconfigured. Design elements meant to convey a warm and nurturing spirit were carried through to private spaces where families meet with staff members to share their stories or gather in groups for learning or therapy workshops.<\/p>\n<p>\u201cEven the <a href=\"https:\/\/steelcase.com\/products\/benches-ottomans\/\">ottomans<\/a> are big, round and colorful, but the tops have hard surfaces. Children can be on the floor, coloring and playing and are still able to interact with the furniture and the environment,\u201d DeRonja says.<\/p>\n<p>With more rooms, SAFEchild can host several families onsite at once. To manage that process, designers implemented wayfinding methods such as color-coding rooms and other areas of the building to keep families separated and to safeguard their privacy and confidentiality.<\/p>\n<p>\u201cWe really wanted to create a space where hope and healing live \u2013 where anyone who comes here knows they are cared for,\u201d DeRonja says. \u201cWe wanted to create a happy place that provides a lift to the spirit just walking into our space.\u201d<\/p>\n<figure id=\"attachment_850974\" aria-labelledby=\"figcaption_attachment_850974\" class=\"wp-image wp-caption alignright\" style=\"width: 1024px\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-850974\" src=\"https:\/\/images.steelcase.com\/image\/upload\/c_limit,dpr_auto,q_70,h_1024,w_1024\/v1727878931\/24-0237569.jpg\" alt=\"\" width=\"1024\" height=\"1024\" \/><figcaption id=\"figcaption_attachment_850974\" class=\"wp-caption-text\">Flexible multipurpose spaces allow for community members to meet and gather to discuss their shared mission of helping Raleigh-area children. Fellowship and respite areas allow staff members to relax, chat and take a moment away from the pressures of their difficult jobs. (Individuals shown in the photograph are not clients of SAFEchild.)<\/figcaption><\/figure>\n<p><strong>A Place for Community<\/strong><\/p>\n<p>The flexibility of their inviting new home gives SAFEchild the opportunity to significantly expand program offerings and provide additional community space for its partners.<\/p>\n<p>Prior to the new building, staff members had to load their \u201coffice\u201d into cars each day, travel to meet families off site, and then bring sensitive files back at the end of the day. This was an inconvenient and inefficient use of time and resources for their staff \u2013 making a tough mission even more difficult to fulfill.<\/p>\n<p>Now, all that work can be done onsite; police officers, social workers and therapists can talk with families in a more peaceful and controlled environment; sensitive information is less exposed; and it\u2019s easier for partner agencies to collaborate informally on a day-to-day basis.<\/p>\n<p>\u201cWorking with Steelcase, it was really important to create spaces that were as multipurpose and multifunctional as possible,\u201d DeRonja says. \u201cNow we can set up a room like a lecture-style <a href=\"https:\/\/www.steelcase.com\/spaces-inspiration\/active-learning-spaces-classrooms\/\">classroom<\/a>, or in a big circle with <a href=\"https:\/\/www.steelcase.com\/products\/tables\/\">tables<\/a> and <a href=\"https:\/\/www.steelcase.com\/products\/seating\/\">chairs<\/a>. The furniture is so easy to flip and roll and move around for whatever we need.\u201d<\/p>\n<p>SAFEchild now opens its doors to the community by hosting foundation board meetings, faith-based organizations, leader retreats, school counselor meetings and other training sessions.<\/p>\n<p>\u201cIt\u2019s been really wonderful to be able to give back to the community who has hosted us for so many years,\u201d DeRonja says. \u201cThat outcome is very meaningful to us.\u201d<\/p>\n<figure id=\"attachment_850976\" aria-labelledby=\"figcaption_attachment_850976\" class=\"wp-image wp-caption alignleft\" style=\"width: 1024px\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-850976 size-large\" src=\"https:\/\/images.steelcase.com\/image\/upload\/c_limit,dpr_auto,q_70,h_1024,w_1024\/v1727879052\/24-0237570.jpg\" alt=\"\" width=\"1024\" height=\"1024\" \/><figcaption id=\"figcaption_attachment_850976\" class=\"wp-caption-text\">Private rooms that are warm and comfortable allow social workers and clinicians an opportunity to talk with children in a more calming environment. (Individuals shown in the photograph are not clients of SAFEchild.)<\/figcaption><\/figure>\n<p>A fellowship area provides staff members with a place to take a break, sit down and enjoy a snack or coffee with colleagues \u2013 something they didn\u2019t have before. Two wellness rooms give employees private areas for a time out, where they can take a deep breath, collect their thoughts or take personal phone calls.<\/p>\n<blockquote class=\"pull-quote pull-quote-center \"><p>\u201cThis is a tough job. Having these recharge spaces lets our staff know we care about them \u2013 that we value them and their efforts.\u201d<\/p><cite>Cristin DeRonja<span>Executive Director, SAFEchild North Carolina<\/span><\/cite><\/blockquote>\n<p>Beyond a place of healing, the new building and its design are leading to a quantifiable impact on children\u2019s lives. The weeks-long wait list SAFEchild clients had experienced for years is now gone.<\/p>\n<p>And for DeRonja, who has dedicated the better part of two decades to SAFEchild, her organization\u2019s influence has never been more palpable.<\/p>\n<p>\u201cWhen our teams were distributed, you couldn\u2019t walk around SAFEchild and see our mission alive,\u201d DeRonja says. \u201cNow, I can see children playing; I can hear their chatter. This space is a game changer for how our community comes together for children.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SAFEchild\u2019s mission to protect and care for children victimized by abuse and neglect is finding new life in a thoughtfully-designed space that evokes joy and fosters a sense of safety and nurture.<\/p>\n","protected":false},"author":37261,"featured_media":850972,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"topic":[47680],"class_list":["post-850971","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","topic-design"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Welcoming &amp; Flexible Design at SAFEchild Raleigh | Steelcase<\/title>\n<meta name=\"description\" content=\"Learn how SAFEchild partnered with Gensler and a Steelcase dealer to create a welcoming and family-friendly space that helps them better serve the community.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.steelcase.com\/research\/articles\/topics\/design\/where-hope-healing-live\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Welcoming &amp; 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