A Flexible Framework for Healthcare

A new body of work on flexibility in healthcare spaces is changing the conversation around how outpatient settings can adapt over time. The FleXX report creates a proposed clear and actionable flexibility framework. Join us as we put the framework to the test by walking through real-world scenarios.

Designing Healthcare Solutions for the Real World

Kim Erwin and Jerry Krishnan, co-directors for the Institute for Healthcare Delivery Design at the University of Illinois Chicago, share how healthcare design is returning healthcare to its roots—helping patients, families and clinicians do the right thing.

Challenging the System to Redesign Healthcare

What if instead of paying every time you had a medical service, you only paid if you had a positive result? Listen in on a thought-provoking conversation between Stacey Chang, exec. dir., Design Institute for Health at Dell Medical School and Michelle Ossmann, PhD, director of health environments at Steelcase. They explore new ways to deliver healthcare centered around people. Learn more in the Q+A with Stacey Chang.

Redesigning the Healthcare Experience

Stacey Chang, executive director of the Design Institute for Health at Dell Medical School, discusses redesigning healthcare to improve the experience for patients and providers.

The New Exam Room Experience

Changing patient and physician needs, increased family involvement and evolving technology are sparking a reimagining of exam rooms inspired by a more inclusive model of care. Steelcase Health researchers uncovered new drivers, designs and product insights to move the exam room into the future.

Ways to Boost Patient Care, Safety and Satisfaction

An exam room should promote communication between the healthcare provider, patient and caregiver. Michelle Ossmann, MSN, PhD, Steelcase’s Director of Healthcare Environments, explains how the environment can play a key role in facilitating the use of technology and allowing for productive visits.

Redesigning the Exam Room for Mutual Participation

Americans make nearly one billion trips to the doctor every year, nearly three trips annually for every man, woman and child.

Better Waiting Rooms Simply Can’t Wait

It’s midafternoon in the waiting area of a large medical clinic. The door that leads to patient care areas quietly

Making Every Moment Meaningful

New technologies, new processes and higher expectations of both patients and practitioners is challenging healthcare norms to adapt and improve. The need for radical innovation has never been more critical.

Exam Rooms that Empower People

Many are actively “shopping” for the best care by checking hospital and doctor ratings, asking more questions during appointments, expecting more information, and researching cost and treatment options.

An Ecosystem of Spaces for Infusion Therapy

Traditional infusion therapy spaces seldom meet the unique safety, physical and emotional wellbeing needs of patients and care partners. Providing an ecosystem of spaces is the first step to solve for this problem.