Our clients are leading organizations in business, health and education. These partners share our interest in helping people truly engage at work.
Contact us: info_uk@steelcase.com
Driving Insight-Led Change to Support Organizational Goals
ARC experiences are tailored to an organization’s specific goals, whether that involves entering new markets, attracting top talent, or tackling unforeseen challenges.
A Holistic Way Forward
Work Experience Model
Work Experience Model
WORK EXPERIENCE MODEL
Consider the work experience in a holistic way. Our Work Experience Model helps clients understand how their organization’s culture, processes and tools impact their workspace (and vice versa) to support their organizational ambitions.
Culture
Culture
People + Behaviors
Understand the intricate influence that organizational culture has on performance and take meaningful steps to support desired work behaviors, satisfaction and engagement.
Process
Process
Policies + Knowledge
As work gets done through formal (as well as informal) channels, how people learn and share informs the work experience. Explore how work happens deep within an organization.
Tools
Tools
Digital + Analog
Consider how digital and analog tools support the ways information is generated, communicated and applied across teams and the organization.
Space
Space
Choice + Control
Gain insights into the powerful role space has within the work experience. Learn why offering workers choice and control over their work environment can contribute to a vibrant business culture.
The ARC Experience
Flexible Engagements
Flexible Engagements
Flexible Engagements
Client needs vary and we’re able to scale our approach appropriately.
Our team leverages Steelcase’s primary research and experienced consultants to provide guiding, advising and consulting services.
Guiding
Guiding
Engage + Explore
Start by gaining insights into workplace behaviors and preferences. Led by local Steelcase experts, our Workplace Tools+Resources sessions offer activities and methods for guided self-discovery and provide an action plan for the work experience.
Advising
Advising
Leverage Expertise
For projects that require greater levels of workspace change, rely on ARC consultants to drive organizational discovery and bring actionable advice on bridging leader priorities and user needs.
Consulting
Consulting
Transform With Confidence
If organizational transformation is the goal, ARC consultants can provide a cohesive, measurable strategy and dive deeply into an organization’s work experience. Our tailored consulting process delivers actionable recommendations that help realize desired behaviors.
Open image tooltipARC Team Expertise
Serving Clients in Every Industry
Benefit from Steelcase’s consulting experience like our many clients around the world. Our global team of ARC consultants have been serving clients for nearly two decades.
Client Experience
Over 600 engagements globally with leading clients in every industry
Diverse Expertise
Multi-disciplinary team with experience in architecture, business, culture, psychology, sociology, engineering and design
Primary Research
Insights into how people work and learn are drawn from research conducted by Steelcase WorkSpace Futures teams
ARC Customer Stories
Open image tooltip School District Rethinks Creativity + Collaboration
How do you bring back the “buzz” in our schools? Dan Behm, superintendent of Forest Hills Public Schools in Grand Rapids, Michigan, wanted to banish boring and reinvigorate students, teachers and staff at all levels. Steelcase’s Applied Research + Consulting team worked with his district to rethink curiosity, collaboration and communication.
Open image tooltip La-Z-Boy: Reinventing an Icon
“We’re attracting rock stars to come here now.” The new La-Z-Boy generates excitement and engagement.Workplace Advisor – Study
THE MEASURABLE WORKPLACE
Workplace Advisor – Study — an episodic workplace study — empowers facility managers with easy-to-understand data, giving them the information they need to make the most of real estate.
Why Workplace Advisor – Study?
- It offers insights into workspace usage patterns over time,
- enables organizations to make connections between usage and space traits,
- equips organizations to support different work modes, and
- helps justify large capital expenditures and improve the overall employee experience.