{"id":30331,"date":"2018-10-22T10:02:44","date_gmt":"2018-10-22T09:02:44","guid":{"rendered":"https:\/\/www.steelcase.com\/eu-en\/?p=30331"},"modified":"2023-11-15T15:32:09","modified_gmt":"2023-11-15T15:32:09","slug":"agile-case-study","status":"publish","type":"post","link":"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/topics\/case-studies\/agile-case-study\/","title":{"rendered":"Transforming IT at Steelcase: An Agile Case Study"},"content":{"rendered":"<h3>Chapters<\/h3>\n<ol class=\"list--toc\">\n<li>Introduction\n<ol>\n<li><a href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/agile-case-study-what-it-means\/\">What Is Agile?<\/a><\/li>\n<li><a href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/agile-case-study-foundation-success\/\">Foundation for Success<\/a><\/li>\n<\/ol>\n<\/li>\n<li>The Road to Agile\n<ol>\n<li><a href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/agile-case-study-building-practice\/\">Building the Practice<\/a><\/li>\n<li><a href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/agile-case-study-research-engagement\/\">Research + Engagement<\/a><\/li>\n<li><a href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/agile-case-study-leadership-communication\/\">Leadership + Communication<\/a><\/li>\n<li><a href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/agile-case-study-change-management\/\">Change Management<\/a><\/li>\n<\/ol>\n<\/li>\n<li><a href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/agile-case-study-key-insights\/\">Key Insights<\/a>\n<ol>\n<li><a href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/agile-case-study-workplace-strategy-implications\/\">Workplace Strategy Implications<\/a><\/li>\n<li><\/li>\n<\/ol>\n<\/li>\n<li><a href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/agile-case-study-what-works-looks-like-now\/\">What Work Looks Like Now<\/a><\/li>\n<li><a href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/agile-case-study-measurement\/\">Measurement<\/a><\/li>\n<\/ol>\n<blockquote class=\"pull-quote pull-quote-center \"><p>\u201cWe didn&#8217;t start with agile. We started with a new perspective for IT \u2014 to be a better business partner for the organization and to become customer-centric. We discovered that agile aligned with those aspirations.\u201d<\/p><cite>Steve Miller<span>Steelcase CIO<\/span><\/cite><\/blockquote>\n<div class=\"social-embed-container video-container\">\n<p class=\"post-video\"><button type=\"button\" class=\"vex-video vex-open has-button\"><img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/VZ6UK7d7n1E\/maxresdefault.jpg\" alt=\"Agile Case Study Interviews | Introduction | Why Agile?\" class=\"video-thumb\"><img decoding=\"async\" class=\"play-video\" src=\"https:\/\/dumy1g3ng547g.cloudfront.net\/content\/themes\/steelcase\/img\/play.png\" alt=\"Watch the video\"><\/button><script type=\"text\/html\"><\/p>\n<header>Agile Case Study Interviews | Introduction | Why Agile?<\/header>\n<div class=\"content-well\">\n<div class=\"video-wrap\"><iframe \n\t\t\t\t\t\twidth=\"700\" \n\t\t\t\t\t\theight=\"400\"\n\t\t\t\t\t\tsrc=\"https:\/\/www.youtube.com\/embed\/VZ6UK7d7n1E\">\n\t\t\t\t<\/iframe><\/div>\n<\/div>\n<p><\/script><\/p>\n<\/div>\n<p>Digital transformation requires a much closer connection to the customer and the ability to innovate and execute quickly. Forrester recently reported if companies don\u2019t reinvent with technology at the core, they will watch customers defect. In essence, the business will suffer if organizations don\u2019t figure out how to reinvent and redefine the work of information technology groups so that they can get closer to their customers. A successful transformation requires a holistic approach that considers people, process and place.<\/p>\n<blockquote class=\"pull-quote pull-quote-center \"><p>Steelcase, like many organizations, is undergoing this transformation, developing an evolving vision for its business and IT team.<\/p><\/blockquote>\n<p>A new team-based workspace created in its Grand Rapids, Michigan Global Business Center is the outward manifestation of a complex change. It isn\u2019t just about creating the kind of space that attracts technology workers (although it does), it\u2019s about using the space to support agile processes and foster a more agile culture among the 400 IT professionals at Steelcase in Grand Rapids.<\/p>\n<figure id=\"attachment_420101\" aria-labelledby=\"figcaption_attachment_420101\" class=\"wp-image wp-caption alignright\" style=\"width: 1024px\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-30335 size-large\" src=\"https:\/\/steelcase-res.cloudinary.com\/image\/upload\/c_limit,dpr_auto,q_70,h_1024,w_1024\/v1539099888\/www.steelcase.com\/2018\/10\/09\/18-0110840.jpg\" alt=\"\" width=\"1024\" height=\"1024\" \/><figcaption id=\"figcaption_attachment_420101\" class=\"wp-caption-text\">The new Steelcase IT work environment was designed to foster a more agile culture that will help technology workers get closer to the customer and innovate more quickly.<\/figcaption><\/figure>\n<p>There\u2019s a lot about this journey that makes it unique. Leaders and teams have had an unprecedented depth of involvement. Learning has been conscious, intentional and codified. The amount of prototyping has been significant; and the engagement processes have been comprehensive. From discovery to measurement, the entire company is learning deeply, and in the spirit of agile work, sharing new insights even as they evolve.<\/p>\n<hr \/>\n<p><strong>NEXT CHAPTER<\/strong> &#8211; <a href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/agile-case-study-what-it-means\/\">What Is Agile?<\/a><\/p>\n<hr \/>\n","protected":false},"excerpt":{"rendered":"<p>Steelcase is in the midst of transforming its information technology group. This shift in culture, process and place has elicited learnings that can be applied within and outside of IT.<\/p>\n","protected":false},"author":15,"featured_media":30334,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"topic":[15354],"class_list":["post-30331","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","industry-workplace","topic-case-studies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Agile Manifesto Principles Adopted for our IT Working Style - Steelcase<\/title>\n<meta name=\"description\" content=\"With what started as a new perspective for IT, discover how we found adopting an agile working style aligned with our aspirations in our Agile Case Study.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.steelcase.com\/eu-en\/research\/articles\/topics\/case-studies\/agile-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Agile Manifesto Principles Adopted for our IT Working Style - 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