{"id":11943,"date":"2015-06-10T01:01:07","date_gmt":"2015-06-09T15:01:07","guid":{"rendered":"https:\/\/www.steelcase.com\/asia-en\/?p=11943"},"modified":"2023-02-09T18:36:30","modified_gmt":"2023-02-09T07:36:30","slug":"agile-hack-space-neighborhood","status":"publish","type":"post","link":"https:\/\/www.steelcase.com\/asia-en\/research\/articles\/topics\/collaboration\/agile-hack-space-neighborhood\/","title":{"rendered":"Be Agile. Hack Your Space."},"content":{"rendered":"

As the Neighborhoods took shape, Hunnewell\u2019s team owned one of several Agile Studios. They found working in an open team setting instead of siloed workstations helped them solve problems right away without having to schedule meetings. The team\u2019s former space did not allow people to pull up a chair and work next to one another. Now, they can easily ask questions, address obstacles and improve the team\u2019s velocity.<\/p>\n

\u201cVelocity measures how much work is completed in a sprint,\u201d says Hunnewell. \u201cAs we get better at Agile, our velocity picks up and more work is done in the same amount of time.\u201d<\/p>\n

In addition, being able to move furniture within the space lets them support different stages of Agile without having to request service from the facilities team. Different configurations allow for sprint planning (specific requirements for a cycle of work), sprint reviews and brainstorming.<\/p>\n

Merkle\u2019s Discipline Team was previously mobile. They found coming together and being physically in the same location in Agile Studios made them much more productive as well.<\/p>\n

\u201cSpontaneous collaboration went through the roof,\u201d says Merkle. \u201cWe started to iterate more quickly. By being in the same location, I saw a level of experimentation I\u2019d never seen before. The space let us prototype on the fly.\u201d<\/p>\n

\"\"
Agile Studios include places for quick, daily, directional meetings, known as stand-ups, to get everyone going. Whiteboards and digital displays keep information visible to make sure everyone is on the same page and providing transparency to the flow of work.<\/figcaption><\/figure>\n

The Multi-Project team experimented with process and the environment, going as far as adding casters on desks to make them mobile. DeVries and his team wanted to eliminate the creation of knowledge silos that can drag out projects. If only one person has expertise in a certain area and they are busy, on vacation or sick, work would stop.<\/p>\n

\u201cInstead of assigning one person to a project, we now assign two people. Because we now all work together in the Agile Studio, we don\u2019t have to hold meetings to talk and learn from one another,\u201d says DeVries. \u201cIt\u2019s the deliberate act of choosing to work together that\u2019s helped us eliminate silos and accelerate our projects.\u201d<\/p>\n

The three teams also discovered they chose different spaces to do focus work, depending on their process. Hunnewell\u2019s Agile-Focused team found focused, development work would happen inside the Agile Studio. When they needed to take a call or attend a webinar, they\u2019d use a nearby enclave. Merkle\u2019s Discipline team members use the Agile Studio to get individual work done and seek out a meeting room for some types of outside collaboration.<\/p>\n

\"\"
If projects are reprioritized, the adjacent Agile Camp lets teams easily invite a few more people to temporarily work nearby.<\/figcaption><\/figure>\n

Making Room for the Customer<\/h3>\n

Connecting and understanding the customer is foundational to Agile work. All three teams described commandeering a lounge seat during the course of their experiment to engage customers in more informal ways and gain a deeper understanding of their needs. Designers turned those informal touchdown spots into a Front Porch, a place that\u2019s more public than actually coming into someone\u2019s home, for each Agile Studio.<\/p>\n

\u201cThis casual place to connect became a central point of collaboration. Instead of a 30-minute block on your calendar, you had a five minute conversation and didn\u2019t even realize it,\u201d says Merkle. \u201cIt was a huge insight that something so small could make such a big impact.\u201d<\/p>\n

A big breakthrough came when teams moved this area from the middle or back of the Agile Studio to the front. This way people didn\u2019t feel like they were intruding into the team\u2019s space. The location avoided distractions while still removing barriers to collaboration.<\/p>\n

\"\"
Teams can informally host customers or people from outside their team on their Front Porch.<\/figcaption><\/figure>\n
\n

NEXT CHAPTER<\/strong> \u2014 The Commons, the Nexus and Retreat<\/a>
\nPREVIOUS CHAPTER<\/strong> \u2014 Designing for Agile<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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