About Steelcase

History
Values
Our Portfolio
Quick Facts

History

History

100 Years of Steelcase

Founded in 1912 as the Metal Office Furniture Company in Grand Rapids, Michigan, Steelcase is over 100 years old.

Our innovation legacy began in 1914 when we received our first patent for the manufacturing process developed to make a strong, durable, low-cost fireproof wastebasket – a major innovation at that time.

Looking back, it’s clear our company has always been about looking forward. Our past, present and future are all about turning insights into innovations that unlock the promise of people at work and make the world a better place.

View our interactive Timeline

Values

Values

Our Values

Steelcase was founded in 1912 by a few people with a strong commitment to integrity and doing the right thing. Their principles became the foundation of our company, passed on from decade to decade.

Our employees are our greatest asset and living these values is at the core of all that we do, just as it was in the past.

At Steelcase we:

  • Act with integrity
  • Tell the truth
  • Keep commitments
  • Treat people with dignity and respect
  • Promote positive relationships
  • Protect the environment
  • Excel

Our Portfolio

Our Portfolio

Our Portfolio

Our first patent in 1914 led to metal desks. And we’ve led the way with product and service innovations ever since.

Our portfolio of solutions addresses the three core elements: interior architecture, furniture and technology.

The result is a comprehensive portfolio of products, furnishings and services for the workplace and healthcare and education spaces

All brands design for social, economic and environmental sustainability.

Quick Facts

Quick Facts

Quick Facts

  • Steelcase, Inc. is a global, publicly traded company.
  • We lead our industry with fiscal 2012 revenue of approximately $2.75 billion.
  • Steelcase employs nearly 10,000 workers.
  • The leadership team is based at the global headquarters in Grand Rapids, Michigan.
  • We are globally accessible through a network of channels, including over 650 dealers.
  • Today, Steelcase, Inc. encompasses of three core brands — Steelcase, turnstone and Coalesse and several sub-brands, including Steelcase Health and Steelcase Education.

Diversity + Inclusion

Overview
Diverse Thinking
Diversity + Ethics Education
Internal Efforts + Groups
Forums

Overview

Overview

As a global company, Steelcase is dedicated to creating relationships with diverse businesses. We promote cultural acceptance through:

  • Fair recruiting and hiring processes
  • Raising awareness among employees of diversity issues
  • Creating partnerships with other companies that support diversity

Find out more

Diverse Thinking

Diverse Thinking

We share our diversity education endeavors company-wide with “Think Sessions,” or assemblies, designed to provoke discussion among leaders about creating a diverse workplace.

Steelcase also partners with several organizations to bring influential speakers to the community. Working with Grand Rapids Community College, TED and the World Affairs Council, we’ve hosted B.D. Wong, Eric Alva, and Prince Cedza Dlamini, among others, who have shared new ways of thinking about diversity and inclusion.

Diversity + Ethics Education

Diversity + Ethics Education

Steelcase demonstrates our company-wide devotion to global inclusion with EEO and diversity training. Since the early 1980s, EEO sessions have been required for all employees, in order to improve harassment awareness and leadership skills.

Since our company’s founding, we’ve placed a great emphasis on thinking and acting with integrity. Our corporate standards reflect that by surpassing legal and regulatory requirements in countries where we do business.

In 2000, Steelcase began providing Global Business Standards training to Steelcase employees worldwide to encourage the practicing of good business principles.

Additionally, we encourage our dealers, suppliers, service providers, consultants and business partners to operate with integrity. As a company, we are committed to embracing and exploring all aspects of diversity from employee education to dealer and supplier relationships.

Internal Efforts + Groups

Internal Efforts + Groups

Internal Efforts

We focus on increasing our employment diversity by regularly reporting measures to senior leaders. Many of our employees dedicate time and effort to bridging cultural gaps. A number of Steelcase employees have spoken publicly on topics regarding diversity and inclusion. Several company leaders serve as board members and active members of organizations focused specifically on global inclusion efforts.

Internal Groups

Steelcase has a number of internal groups focused on diversity and inclusion efforts.

The Inclusion Partners group at Steelcase was formed in 2008-2009 to better the work experience of all employees. The group includes 20 employees around the globe and meets once a month to discuss ways to increase employee understanding and awareness of the many diverse characteristics that comprise our company.

Another internal group that enhances our global diversity efforts is Inclusive Partners.

Forums

Forums

Inforum

Steelcase is a corporate member of Inforum, a professional women’s alliance in Michigan. With more than 2,000 members, Inforum’s mission is to strengthen the business environment in Michigan by creating opportunities for women to lead and succeed.

Several female leaders at Steelcase were charter (founding) members of the West Michigan chapter of Inforum, which has over 500 members representing most of the major companies in the region.

Learn more about Inforum

Diversity Forum

Steelcase’s Diversity Forum is a periodic meeting of company leaders.

The objectives of the forum are to:

  • Build awareness of our diversity efforts
  • Share ideas for creating long-term diverse activities
  • Facilitate a global network to positively influence our diversity efforts
  • Empower leaders to personalize diversity efforts within their teams

Careers

An Authentic + Reliable Team

If you’re looking for a company that is authentic and reliable – one that allows you to do your best work as a part of a team passionate about finding solutions and doing things right – we invite you to check out our opportunities.

Find out more

Community

In the Community
Initiatives
Giving
FAQs

In the Community

In the Community

Demonstrating our Global Commitment to Humanity

We’re dedicated to using our resources to provide for communities and projects in line with our company values. As a corporation, we build relationships with the community to make a positive impact inside and outside our walls. Our contribution efforts are focused on programs that:

  • Encourage community growth
  • Promote lifelong learning
  • Harbor cultural acceptance
  • Advance arts and cultural heritage
  • Create positive environmental contributions

Learn more about our community efforts

Initiatives

Initiatives

Creating Healthy Communities

Steelcase has a global initiative to benefit the communities in which we live in. Since our founding in 1912, we’ve made community support efforts an integral part of our operations.

We continue to grow as a business by giving back to the communities that support our company and our lives. In addition, we strive to be sustainable to encourage a healthy environment, community and company for years to come.

Find out more

Giving

Giving

Contributing to the Larger society

We understand the value of communities that make it possible for us to lead healthy lives and harvest new talent.

Likewise, we make it a priority to support communities that are within need of our resources.

Steelcase gives our time, talents and treasures to programs that specifically focus on our values: community and economic development, education, human services, arts and culture, and sustainability.

Find out more

FAQs

FAQs

Frequently Asked Questions

Answers to frequently asked questions in relation to our community relations can be found within our FAQs.

View now

Suppliers

Overview
Qualification
Selection
Management
Global Agreement
Resources

Overview

Overview

At Steelcase our Global Procurement Strategies are to select, develop and maintain a preferred supply base to:

  • provide all the products and services required for the business at the right time and place, in the right quantity and quality, and at the lowest total cost,
  • ensure social and environmental responsibility within our supply base,
  • bring leading-edge practices to Procurement, and
  • cultivate an environment that attracts and retains talented, high-performing people.

Qualification

Qualification

Our goal is to develop and maintain a robust supply base of Qualified Suppliers aimed at providing lowest total costs and exceeding our customer expectations.

Our qualification process is designed to gradually share information about each other, so we can each make clear decisions whether or not to continue the process. Our objective is to qualify suppliers with the best capability match to our business needs.

Selection

Selection

Qualified Suppliers must successfully complete a process and fulfill agreed upon requirements. Our qualification process includes research, evaluation, agreement, as well as ongoing monitoring and measurement.

Our Qualification Leaders develop a candidate supplier list from various sources, including our database of potential material and service providers.

The database is populated by inputs from our global Supplier Questionnaire.

View Supplier Questionnaire

Management

Management

A supplier is selected from our qualified suppliers. We award business based on the supplier’s ability to meet specific requirements of a Schedule Agreement that includes line items such as quality, reliability, total delivered cost to point of use, environmental impact, etc.

We manage our suppliers with our customers in mind. We monitor our suppliers’ performance to ensure the products and services they provide meet or exceed the agreed upon terms and conditions.

Global Agreement

Global Agreement

Prior to providing you access to Steelcase Engineering Specifications you will be required to sign a confidential disclosure agreement.

Steelcase and the supplier agree to certain terms and conditions of our Global Master Agreements. We have several types of agreements based on what is being purchased. The Master Agreement describes the general terms and conditions governing any purchase of product, material, service, or equipment by Steelcase from a supplier.

Qualified suppliers have appropriately demonstrated documented and implemented primary business processes and any special processes (welding, coating or adhesives).

Resources

Resources

Code of Conduct

We work with our suppliers to mutually serve our customers and shareholders. Together, we strive to meet and exceed quality standards, improve efficiencies and effectiveness, and manage resources and costs. We have established guidelines, tools and programs to enhance this outcome. Chief among these is the Steelcase Supplier Code of Conduct.

Supplier Code of Conduct
Conflict Minerals Policy

Supplier Questionnaire

This is our invitation to you to tell us about your company whether you are based in New York or New Delhi. Suppliers providing logistics services like Full Truckload, Less than Truckload, Brokerage, and Warehousing should complete the Logistics Supplier Questionnaire. All other suppliers should complete the Supplier Questionnaire.

Logistics Supplier Questionnaire

Supplier Questionnaire

SupplySync

Information on Steelcase’s online supply network

SupplySync is a private, Internet-based exchange that connects Steelcase with its supply network. The exchange provides a wide range of business services for both indirect and direct material suppliers.

If you are already a Steelcase supplier, your buyer or primary contact at Steelcase can share more about SupplySync with you. If you are interested in becoming a candidate supplier, please fill in our Candidate Supplier Questionnaire form.

SupplySync

Supplier Diversity

Introduction
Program
Vision
Initiatives

Introduction

Introduction

Our CEO, Jim Keane, has expressed to internal and external audiences – including nearly 200 people at the 2012 Steelcase Supplier Summit – that it’s not companies that survive for 100 years, its ideas. And Steelcase has been centered on one core idea for over 100 years – we unlock human promise. We also believe there is opportunity to unlock human promise in the development of a diverse supply base.

Program

Program

Since 1991, the Steelcase Supplier Diversity Program has focused on promoting the growth and development of minority-owned, women-owned, service veteran-owned as well as service-disabled veteran-owned businesses and HUBzone in the United States by integrating them into our procurement process.

Here at Steelcase, we review our corporate supplier diversity goals monthly. In addition, we continue our involvement in conferences and networking opportunities to make connections with more potential suppliers.

Vision

Vision

Our Supplier Diversity vision is to grow, develop, and retain our diverse businesses by creating the best supplier diversity program that surpasses the requirements of our industry and customers.

Initiatives

Initiatives

Our diversity initiatives include:

  • Participating in trade shows, conferences, networking events, customer showcases and meetings of associations representing diverse businesses to share information about Steelcase and to identify potential suppliers
  • Maintaining relationships with diverse business associations, as well as small business associations
  • Advertising in publications that serve our diverse business communities.

Maintaining active membership in the National Minority Supplier Development Council, Michigan Minority Supplier Development Council (MMSDC), Michigan Chamber of Commerce, Michigan Manufacturers Association, The Right Place, Inforum, Business Leaders for Michigan and the Grand Rapids Area Chamber of Commerce. The MMSDC awarded us their Corporate One Award for 10 years of excellence through our involvement and support.